Welcome to Howl Fabric LLC. By using our website, you agree to the following terms and conditions.
Please review our Privacy Notice. It includes information about what we do with the limited information we collect when you visit this site.
Howl Fabric LLC attempts to be as accurate as possible with photos as well as descriptions of our products. However, we do not warrant that product descriptions or other content of this site to be completely error-free or current, as our products can change or sell out. If a product offered is not as described, please contact us immediately upon receipt to discuss your return options.
To ensure your faux fur purchase is the color and style you're looking for, we strongly encourage you to purchase a sample swatch before placing an order for cut yardage.
COMMUNICATION FROM HOWL FABRIC LLC
When you visit howlfabric.com and contact us through this website or via email, you are agreeing to receive communication from us electronically. To place an order on our website, you must provide a valid email address. Any order placed using an invalid email address will be cancelled.
We reserve the right to cancel an order for a variety of reasons, including: the product ordered is no longer available, the payment method is declined, orders placed with an invalid email address, erroneous or incorrect contact & address information, or deliberate misrepresentation of information such as an order placed by a minor. Orders we cancel for any of these reasons will be automatically refunded.
If you need to cancel an order, please use the contact form or email us right away. If you choose to cancel an order and we have already cut and prepared your order for shipment, your refund will be subject to a 20% restocking fee.
Shipping costs are calculated and charged when you complete your transaction. We strive to provide our customers with the best and lowest cost shipping currently available, there are several options for US domestic shipments, including; ground economy, priority, and express. For domestic US shipments over 20+ yards in quantity, please contact us before purchasing, these orders are subject to additional shipping or freight charges due to the nature of bulk/large size shipments.
Any order that is returned to us for any reason that is beyond our control, such as: an unclaimed or non-deliverable package, providing an incorrect address, or unpaid customs duty, will not be eligible for a refund. Once the package is returned to us, re-shipment of the order will be available to you at the cost of shipping.
We offer international shipping to: Canada, Mexico, Puerto Rico, UK, Australia, NZ, EU countries, Japan, Singapore, Taiwan - for these countries shipping charges can be calculated at checkout for orders of 14 yards or under. If you wish to order 14+ yards for international shipment, please contact us directly for shipping. If your country is not listed, please email us for a shipping quote. International shipments are often subject to importation duty or customs fees based on the value of the shipment which are collected and vary by country. We are unable to calculate your customs fees in advance. Customs duty or tax imposed by your country is the sole responsibility of the customer. We encourage you to contact your local delivery agent to find out the potential additional cost associated with your international shipment.
Please check your order immediately upon receipt. We are unable to process any return if you contact us more than 30 days after shipment.
If there is an error with your order, please contact us immediately via the contact form.
If you have changed your mind or made a mistake when placing your order:
We must receive your return shipment within 15 days of initiating and approving the return. Return shipping is your responsibility.
You must contact us to receive authorization before making a return. Please contact us via the contact form before shipping your return. Fabric must be returned in like new condition: uncut, unwashed, and unaltered in any way from how it was received. Fabric which has a smell (smoke, perfume, etc.) is considered damaged and will not be accepted. Fabric cuts of 2 yards or less are not eligible for a return unless the fabric is flawed. Your return will be refunded to you via the payment method originally used (credit card or Paypal) minus a 20% restocking fee. Please ensure your return meets the above requirements before initiating a return.
All content and images on Howlfabrics.com (Howl Fabric LLC), and by extension social media sites where we have accounts, are strictly for our use and may not be copied or reproduced without written permission. Images and content from our site may be saved for personal, non-commercial use only. Any other use of our content or images is strictly prohibited.
We reserve the right to make changes to our Terms & Conditions at any time.